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Website SLA!
Business & Dispensary I.T Support
On Call 24 x 7 - 365



We have experience in everything IT! From website design and cyber security to general maintenance. All of our SLA clients have our expertise at their disposal whenever they need, 24/7. No matter what the website subject is, we have experience! We proudly offer IT support the Cannabis Industry as well. Let us deal with website headaches. We make IT happen.

Managed Provider Services

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Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,

Business/Dispensary Support

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The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.

Documented Solutions

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With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).

Let us Handle IT, Grow Your Business

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Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.

CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE


We accept all major credit cards. No hidden fees. No checks accepted.

Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.

Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket

Basic Website SLA


No Website Edits/Updates

$69.99Monthly
  • E-mail Account Management
  • Support for 1 Domain
  • Monthly Automatic Backups
  • First Private SSL
  • (Forfeit if non-payment occurs )
  • First year Minimum Plan Hosting
  • (Forfeit if non-payment occurs )
  • First year registration
  • (Forfeit if non-payment occurs )
  • Custom Domain Control Panel

Standard Website SLA


2 Hours Website Edits/Updates

$79.99Monthly
  • E-mail Account Management
  • Support for 1 Domains
  • Weekly Automatic Backups
  • First year Comodo SSL
  • (Forfeit if non-payment occurs )
  • First year Basic Plan Hosting
  • (Renewal Due Yearly - Forfeit if )
  • First year registration
  • (Forfeit if non-payment occurs )
  • Custom Domain Control Panel for each domain
  • 2 Hours Website Edits/Updates
  • (Additional Service Hours will be billed)

Mega Website SLA


10 Hours Website Edits/Updates

$599.99Monthly
  • E-mail Account Management
  • Support for 1 Domains
  • Weekly Automatic Backups
  • SSL Included
  • (Forfeit if non-payment occurs )
  • Standard Plan Hosting Included
  • (Renewal Due Yearly - Forfeit if )
  • Yearly registration Included
  • (Forfeit if non-payment occurs )
  • Custom Domain Control Panel for each domain
  • 1 Custom Ad Weekly with Social Marketing
  • (Content provided by client)
  • 10 Hours Website Edits/Updates
  • (Additional Service Hours will be billed)

All Plans Include


  • Support from Daedalus Teks directly
  • Trained Daedalus technicians just a phone call away
  • Support ticket to document issues and resolution
  • Daedalus teks online account for records
  • Google Analytics

90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.
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Web Design

We're a team of expert web designers who specialize in creating stunning websites that meet the needs of our clients. We've been in the industry for years, and we have a track record of delivering top-notch web design solutions to businesses of all sizes. We're here to help you build your online presence, so let's get started!
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Digital Marketing

At Daedalus Teks, we understand the ever-evolving landscape of digital marketing and advertising. In a world where online presence is paramount, we specialize in crafting strategic solutions that catapult businesses to new heights of success. With our expertise, cutting-edge strategies, and unwavering commitment to excellence, we are here to be your trusted partner in achieving your digital marketing goals.

Other Services

Web
Development

Our custom web design services are tailored to meet the specific needs of our clients. We'll work closely with you to understand your business and create a website that's unique to your brand. Our team of designers will use their expertise to design a website that's both aesthetically pleasing and functional.
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SEO
Solutions

Our SEO services are designed to catapult your website to the top, ensuring maximum visibility and increased organic traffic. From keyword research and on-page optimization to link building and content strategy, our team of SEO experts is here to elevate your online presence.
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Content
Writing

Hey there, web enthusiasts! When it comes to creating engaging and compelling content for your website, we've got you covered. Our team of talented writers knows how to captivate your audience, crafting well-researched articles, blog posts, and website copy that will leave a lasting impression. From witty and entertaining content to informative and authoritative pieces, we've got the skills and expertise to deliver exactly what you need. So, if you're ready to take your website's content to the next level, trust our content writing services to make your words come alive. Get in touch with us today and let's create some unforgettable content together!
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Custom Computer Builds

Introducing our unparalleled custom built computer services! At Daedalus Teks, we pride ourselves on delivering top-notch solutions tailored to your specific needs. Whether you're a passionate gamer, a creative professional, or a power user seeking optimal performance, our team of experts will design and assemble a custom-built computer that exceeds your expectations. From carefully selecting the finest components to ensuring seamless compatibility and performance optimization, we're dedicated to crafting a personalized computing experience that empowers you to achieve your goals. Experience the difference of a custom-built computer and unlock a whole new level of performance, reliability, and satisfaction. Trust our expertise to bring your vision to life.
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About Us

Daedalus teks has a motto "If its connected to a computer, database or server we can fix IT!"

Our team can provide support for a multitude of IT areas including but not limited too; Computer Repair, Help Desk Support, Managed Services, Server Administration, Web Design and so Much More!

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