iHeart Jane POS Support
In today's rapidly evolving cannabis industry, dispensaries face numerous challenges in managing their operations efficiently while meeting regulatory requirements. To empower dispensaries and unlock their full potential, Daedalus Teks offers comprehensive IT support that seamlessly integrates with Jane Technologies' powerful point-of-sale (POS) system. In this article, we explore the transformative impact of combining Daedalus Teks' expertise with the advanced capabilities of Jane Technologies' POS, revolutionizing dispensary operations.
Maximizing Efficiency with Jane Technologies POS: Jane Technologies is renowned for its cutting-edge software solutions tailored specifically for the cannabis industry. The Jane POS system is a powerhouse of features that streamline daily dispensary operations. Let's delve into some key attributes of Jane Technologies POS:
Compliance Tracking: Our integrated Jane POS system ensures dispensaries effortlessly comply with local regulations, including age verification and purchasing limit management, maintaining adherence to the highest industry standards.
Inventory Management: Effective inventory management is crucial for dispensaries to avoid stockouts and optimize supply levels. With Jane's POS system, dispensaries can effortlessly track stock quantities, manage inventory, and receive low-stock notifications, enabling them to keep their shelves well-stocked and customers satisfied.
Sales and Reporting: Our user-friendly Jane POS system facilitates smooth transaction processing, seamlessly accepting cash and electronic payments. Detailed sales reports provide dispensaries with actionable insights into revenue, product performance, and other vital metrics, enabling data-driven decision-making.
CRM Capabilities: Building strong customer relationships is key to success in the cannabis industry. Jane's POS system incorporates powerful CRM features, empowering dispensaries to manage customer data, track purchase history, and create loyalty programs. This facilitates personalized experiences and targeted marketing initiatives, fostering customer loyalty and satisfaction.
Comprehensive IT Support by Daedalus Teks: At Daedalus Teks, we specialize in delivering comprehensive IT support services tailored to the unique needs of the cannabis industry. By combining our expertise with Jane Technologies' POS system, dispensaries can unlock the following advantages:
Seamless Integration and Customization: Our experienced team excels at integrating and customizing software solutions to align perfectly with dispensary workflows. We seamlessly integrate Jane's POS system with existing infrastructure, ensuring a cohesive and efficient operational environment.
Network Security and Compliance: The cannabis industry operates within stringent regulatory frameworks. Daedalus Teks prioritizes network security and compliance, implementing robust cybersecurity measures to protect sensitive data, facilitate secure transactions, and ensure adherence to regulatory requirements.
24/7 Technical Support: We understand the criticality of uninterrupted operations for dispensaries. With our 24/7 technical support, dispensaries can rely on our dedicated team to address any system issues promptly, minimize downtime, and maximize operational efficiency.
Scalability and Future-Proofing: As dispensaries grow, their technology requirements evolve. Daedalus Teks ensures that IT infrastructure remains scalable, adaptable to changing needs, and capable of integrating emerging technologies seamlessly. We future-proof dispensaries, empowering them to stay ahead in a rapidly advancing industry.
By harnessing the power of Jane Technologies' feature-rich POS system and partnering with Daedalus Teks for comprehensive IT support, dispensaries can unlock their true potential. The seamless integration, optimized workflows, robust security measures, and reliable technical support create a solid foundation for success in the dynamic cannabis industry. Whether it's streamlining inventory management, enhancing customer experiences, or ensuring compliance, our partnership empowers dispensaries to thrive in a competitive landscape. Together, Daedalus Teks and Jane Technologies enable dispensaries to embrace cutting-edge technology, expert IT support, and industry-leading solutions, propelling them towards operational excellence and sustainable growth.
Dispensary Support
Let us Handle IT, Grow Your Business
CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE
We accept all major credit cards. No hidden fees. No checks accepted.
Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.
Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket
Managed Provider Services
Business/Dispensary Support
Documented Solutions
Let us Handle IT, Grow Your Business
Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM
Basic MSP SLA
20 Hours Monthly Per Location - M-F | 8 Hours Daily
- General SLA for Small Businesses. Includes System SLA and No Website Support. 2 Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM..
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Standard MSP SLA
40 Hours Monthly Per Location - M-F | 8 Hours Daily
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Mega MSP SLA
Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 5 Hours Website Support
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
Ultra MSP SLA
Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 10 Hours Website Support
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
All Plans Include
- Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
- 24/7 Support with Certain SLA plans selected
- Assigned Technicians to ensure quickest response
- Support Onsite, Remotely and via Phone.
- Custom "Help Me" remote support request software to ensure quickest support response times.
- *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
- These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.