Maximizing Efficiency and Value: Why Our MSP Over Competitors and In-House Tech Hiring
In the ever-evolving world of technology, businesses rely heavily on Managed Service Providers (MSPs) to ensure their IT infrastructure operates smoothly and efficiently. Choosing the right MSP is crucial, as it directly impacts a company's productivity, security, and ultimately, its bottom line. Our MSP stands out from the competition by offering cost-effective solutions without compromising on quality. With our staff of professional technicians. Â
Read More- Unbeatable Pricing and Value: At our MSP, we believe in offering exceptional value to our clients without compromising quality. Our tiered pricing structure ensures that businesses of all sizes can find a suitable solution For less then any other company or hiring a full-time on-site tech.Â
- When compared to other MSPs in the market, our pricing remains highly competitive while delivering comprehensive services. In-house tech hiring often incurs substantial costs, including salaries, benefits, training, and potential overhead expenses. By choosing our MSP, you gain access to a team of skilled professionals at a fraction of the cost, maximizing your return on investment.
- Our MSP distinguishes itself by offering an all-inclusive suite of services designed to address diverse IT needs. From proactive monitoring to network security, data backup, disaster recovery, software updates, and more, we provide a comprehensive solution tailored to your business requirements. This comprehensive approach eliminates the need for additional service providers, resulting in cost savings and streamlined operations.
- Moreover, our MSP takes a proactive approach to IT management. Through regular preventive maintenance and monitoring, we identify and resolve potential issues before they impact your business. This proactive support minimizes costly downtime and reduces the need for reactive emergency measures.
- We also respond with-in a 15min or less window to insure your IT related issues get taken care of and don't impact basis of your work and get you back up in no time.
- Hiring and retaining top-tier IT professionals can be a challenging and expensive task. Our MSP eliminates this burden by providing you with a team of experts who possess a diverse range of skills and experience. From network administrators to security specialists and software engineers, our professionals are dedicated to optimizing your IT infrastructure. By partnering with our MSP, you gain access to a breadth of knowledge and expertise without the associated overhead costs and management responsibilities.
- Cybersecurity threats pose a significant risk to businesses in today's digital landscape. Our MSP recognizes the importance of robust security measures and prioritizes the protection of your sensitive data. We implement industry-leading security protocols, conduct regular vulnerability assessments, and employ proactive threat detection measures to safeguard your business. By entrusting your IT security to our MSP, you benefit from our advanced expertise and comprehensive security solutions, ensuring peace of mind and avoiding potential financial and reputational losses.
- Why pay an onsite tech fulltime when you will pay them over $20+/hr for just one person. When you can just pay a team of techs to work for you and for less then $16/day.
- What's great about having a team for your MSP is that when one person is down you still have another great and reliable tech to help you with your needs of service. No waiting till your onsite tech come back to work. We are ready with all our professional team members on hand.
Choosing the right IT management solution is crucial for businesses seeking to optimize their operations while managing costs effectively. Our MSP sets itself apart from other providers and in-house tech hiring options by offering unbeatable pricing, comprehensive services, specialized expertise, and enhanced security measures. With our tiered pricing structure, proactive support, access to skilled professionals, and robust security practices, we empower your business to thrive in the digital age. By partnering with our MSP, you unlock unmatched value, enabling you to focus on your core business while leaving your IT needs in the hands of trusted experts.
Not Just IT, AlsoComputer SupportNetwork SupportHelpdeskServer SupportWebsite SupportIncluded.
ALL MSP Plans Include
IT MANAGED SERVICES
- Documented Support Tickets
- Technician on Call During Service Hours
- Onsite Visits
- Quarterly Cost Analysis
- Support From Entire Staff if Needed
- Repair Services Covered
- Discounted Hardware
WEBSITE MSP PERKS
- Backups
- Protected Backend Login
- Updates and Licensing (While on MSP Agreement).
- Trade Secret Metadata Updated Routinely(While on MSP Agreement).
*90 Day Notice Required for Cancellation
Average Cost of Labor MonthlyDesktop Support Fulltime $12.6KIT Employee Salary $16KIT Contractor $10KTier 1 MSP Companies 7K - 8KTier 2 MSP Companies 8K - 10KTier 3 MSP Companies 12K - 14KTier 4 MSP Companies 14K - 16Kto Start Not Including Cost of Benefits
Custom Plans Available.20 Hours Weekly/Monthly40 Hours Weekly/MonthlyOn Call 24x7 - 365
A Dedicated Technician with a Support From an Entire IT Company to Ensure the Best IT Support Possible
CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE
We accept all major credit cards. No hidden fees. No checks accepted.
Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.
Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket
With an MSP, get all the service you need while minimizing
inefficiencies and maximizing productivity. No need for all the overhead that comes with a full time employee.
Tier 1 MSP
We start Small Business MSP SLA's at $799.99 monthly.
The Average Cost Of Tier 1 Support
In House:
In House:
Full Time 24x7 - 365 MSP SLA's start at $4699.99 Monthly/Custom Plan's Available
Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM
Basic MSP SLA
On Call up to 20 Hours Monthly Per Location M-F
$1,999.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. 2 Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM..
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Standard MSP SLA
On Call up to 40 Hours Monthly Per Location M-F
$2,799.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Mega MSP SLA
On Call up to 40 Hours Per Location - Weekly M - F
$7,999.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
Ultra MSP SLA
Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 5 Hours Website Support
$14,999.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
Technicians Available 24x7 - 365
Emergency SOS Onsite: $225.99 an Hour (Minimum 1 Hour)
Emergency SOS Remote Support: $135.99 an Hour (Minimum 1 Hour)
Onsite Support w/Appointment: $125.99 Hourly
Remote Support w/ Appointment: $95.99 Hourly
Managed Provider Services
Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,
Business/Dispensary Support
The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.
Documented Solutions
With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).
Let us Handle IT, Grow Your Business
Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.