Book A Computer Technician
Select Service Below:
TO SCHEDULE A DROP OFF FOR FREE DIAGNOSTICS &
GET IN QUE NOW SCROLL DOWN AND SELECT "CHECK SYSTEM IN STORE FOR $1"
Onsite/In-House Service is paid for in advanced. Cancellations for Onsite & House Calls will incur a cancellation fee of 50% of service requested. Technicians set aside the request; day, time and moment to assist you and cannot recover this time on another appointment. Please be sure you can attend the appointment requested.
GET IN QUE NOW SCROLL DOWN AND SELECT "CHECK SYSTEM IN STORE FOR $1"
Onsite/In-House Service is paid for in advanced. Cancellations for Onsite & House Calls will incur a cancellation fee of 50% of service requested. Technicians set aside the request; day, time and moment to assist you and cannot recover this time on another appointment. Please be sure you can attend the appointment requested.
GET HELP NOW!
Book an Appointment in Store or at a Business/Home
Book an appointment in store or in your business/home. Need to drop off a computer instantly? Create an appointment leave your info and by the time you get hear we'll have a support ticket created free of charge.Having issues at home or at work? Schedule one of our techs to come out and help.
Book an Appointment Above!
If you need to schedule a computer check-in/drop off in store for $1, scroll down to that option!
*Card on File Required for Bookings. (It Helps Expedite Service)
Canceled Services 48 hours before appointment/service will incur a %50 of Appointment fees as technicians set time aside to provide service. Please Schedule Responsibly.
CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE
We accept all major credit cards. No hidden fees. No checks accepted.
Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.
Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket
Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM
With an MSP, get all the service you need while minimizing
inefficiencies and maximizing productivity. No need for all the overhead that comes with a full time employee.
NOW A FLAT FEE!
We offer MSP at $2,699.99 monthly.
Basic Data Recovery, Hardware Installs, On-sites, OS repairs, Maintenance, Troubleshooting, Remote Support, Server Support, Software Support, Virus Removals & Website Services
Managed Services
20 Hours Travel Included M-F | 8 Hours Daily
$2,699.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
- Will Cover; Basic Data Recovery, Hardware Installs, On-sites, OS repairs, Maintenance, Troubleshooting, Remote Support, Server Support, Software Support, Virus Removals & Website Services.
- (Includes 3rd party application support. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out asap.
Plans for Technicians Available 24x7 - 365 Optional
Emergency SOS Onsite: $225.99 an Hour (Minimum 1 Hour)
Emergency SOS Remote Support: $135.99 an Hour (Minimum 1 Hour)
Biotrack/Blaze/Cova/Dutchie or Other Onsite: $159.99 Hourly
Onsite Support w/Appointment: $125.99 Hourly
Onsite Support w/Appointment: $125.99 Hourly
Remote Support w/ Appointment: $95.99 Hourly
*Call for SOS Emergency Calls
*Appointments Available Per Calendar
*Call for SOS Emergency Calls
*Appointments Available Per Calendar
Managed Provider Services
Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,
Business/Dispensary Support
The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.
Documented Solutions
With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).
Let us Handle IT, Grow Your Business
Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.
All Plans Include
- Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
- 24/7 Support with Certain SLA plans selected
- Assigned Technicians to ensure quickest response
- Support Onsite, Remotely and via Phone.
- Custom "Help Me" remote support request software to ensure quickest support response times.
- *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
- These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.
Web Design
We're a team of expert web designers who specialize in creating stunning websites that meet the needs of our clients. We've been in the industry for years, and we have a track record of delivering top-notch web design solutions to businesses of all sizes. We're here to help you build your online presence, so let's get started!
Digital Marketing
At Daedalus Teks, we understand the ever-evolving landscape of digital marketing and advertising. In a world where online presence is paramount, we specialize in crafting strategic solutions that catapult businesses to new heights of success. With our expertise, cutting-edge strategies, and unwavering commitment to excellence, we are here to be your trusted partner in achieving your digital marketing goals.
Other Services
Web
Development
Our custom web design services are tailored to meet the specific needs of our clients. We'll work closely with you to understand your business and create a website that's unique to your brand. Our team of designers will use their expertise to design a website that's both aesthetically pleasing and functional.
Call Today SEO
Solutions
Our SEO services are designed to catapult your website to the top, ensuring maximum visibility and increased organic traffic. From keyword research and on-page optimization to link building and content strategy, our team of SEO experts is here to elevate your online presence.
Call Today Content
Writing
Hey there, web enthusiasts! When it comes to creating engaging and compelling content for your website, we've got you covered. Our team of talented writers knows how to captivate your audience, crafting well-researched articles, blog posts, and website copy that will leave a lasting impression. From witty and entertaining content to informative and authoritative pieces, we've got the skills and expertise to deliver exactly what you need. So, if you're ready to take your website's content to the next level, trust our content writing services to make your words come alive. Get in touch with us today and let's create some unforgettable content together!
Call Today Custom Computer Builds
Introducing our unparalleled custom built computer services! At Daedalus Teks, we pride ourselves on delivering top-notch solutions tailored to your specific needs. Whether you're a passionate gamer, a creative professional, or a power user seeking optimal performance, our team of experts will design and assemble a custom-built computer that exceeds your expectations. From carefully selecting the finest components to ensuring seamless compatibility and performance optimization, we're dedicated to crafting a personalized computing experience that empowers you to achieve your goals. Experience the difference of a custom-built computer and unlock a whole new level of performance, reliability, and satisfaction. Trust our expertise to bring your vision to life.
Call Today