ALL RETURNS, WARRANTIES & EXCHANGES REQUIRE ORIGINAL RECEIPT.
- Biotrack, Blaze, Cova, Dutchie & Other Industry Related Hardware is NON-REFUNDABLE.
- CPU, Software and Special-Order sales are Final. Retail CPUs carry 14 day Daedalus Teks warranty which can only be replaced once and 3 year manufacturer warranty. Warranty excludes ‘Physical Damage’ (cracks, broken/bent pins) & ‘Misuse’ (over clocked, burned) CPUs.
- Hardware purchase(s) may be returned within 14 Days of Purchase for refund or exchange & 5 days for Random Access Memory (RAM)
- Refunds subject to 15% restock fee if product is in new-resellable condition, If product is undamaged and appears unused.
- Refunds subject to; a 20% restock fee if returned with packaging open/used resellable condition
- 35% restock fee if returned in non-resellable condition.
- 25% restock fee on Pre-Built New Systems will be deducted from total return cost to clean, reset and delete all data from system.
- 30% restock fee on all "Custom/Special" Order System Builds & Components. Items not carried by Daedalus teks regularly will be subject to to this restock fee.
- All products must be returned with; hardware, accessories, original invoice and the component will be tested by a Daedalus Teks Technician to be eligible for refund or exchange. Final determination of return eligibility is at Daedalus Teks’s discretion.
- There is 30 day warranty on all other items. After the 30 day period, warranty is carried by product manufacturer. Warranties are void for any product; damaged by abuse, improper handling or installation. All Warranties are valid only for product failure due to manufacturer defect.
- Used Product sales are Final with 7 days warranty. 7 Day Warranty will Cover Replacement of Used Part with Similar Component of Equal Value and Performance.
- All laptops & laptop accessory sales are Final (This exclude’s but is not limited to PCMCIA cards, external enclosures & memory chips). These items are eligible for exchange only, NO REFUNDS.