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Food & Alcohol I.T Support
On Call 24 x 7 - 365

IT Support for your Restaurant or Bar!

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Daedalus Teks offers comprehensive IT support to the food and alcohol industry, leveraging premium software solutions. From system integration to data analysis, inventory optimization to compliance management, we provide streamlined processes, enhanced customer experiences, and secure data protection. With our expertise, businesses can drive growth and stay competitive in the industry.

Let us Handle IT, Grow Your Business

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Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.
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Technicians Available 24x7 - 365

Emergency SOS Onsite: $225.99 an Hour (Minimum 1 Hour)
Emergency SOS Remote Support: $135.99 an Hour (Minimum 1 Hour)
Onsite Support w/Appointment: $125.99 Hourly
Remote Support w/ Appointment: $95.99 Hourly

Technicians will Assist with:Email SupportHardware SupportHelp Desk SupportPhone SupportNetwork SupportPrinter SupportRemote SupportServer SupportScanner SupportSoftware SupportUser SupportSchedule an Appointment Below

Food & Alcohol Software Support

Wine SceneFood & Alcohol Software Support

In the fast-paced and highly competitive food and alcohol industry,
staying ahead requires leveraging cutting-edge technology. Daedalus Teks is your trusted partner, offering comprehensive IT support tailored specifically to the needs of the industry. With our expertise and focus on the food and alcohol sector, we provide specialized software solutions and services to drive operational efficiency, enhance customer experiences, and foster growth. Let's delve into how Daedalus Teks can transform your business:

  1. Seamless System Integration: We understand the complexity of managing different software systems in the food and alcohol industry. Daedalus Teks excels in seamlessly integrating crucial components like point-of-sale (POS) systems, inventory management, online ordering platforms, and customer relationship management (CRM) software. By eliminating data silos and streamlining processes, we optimize efficiency and ensure a seamless flow of information across your business.

  2. Data Management and Analysis: Data is the lifeblood of any successful food and alcohol business. Our expert team helps you harness the power of data through advanced analytics and reporting tools. By analyzing sales patterns, customer preferences, and inventory trends, we provide valuable insights that drive informed decision-making, optimize inventory levels, and uncover new growth opportunities.

  3. Inventory Optimization: Efficient inventory management is critical in the food and alcohol industry, where freshness and availability are key. Daedalus Teks assists in implementing advanced inventory management software that provides real-time tracking, automated replenishment, and accurate forecasting. This enables you to reduce waste, prevent stockouts, and ensure optimal inventory levels to meet customer demands while controlling costs.

  4. Streamlined Order Management: In a world of online ordering and delivery, managing orders efficiently is crucial. Daedalus Teks offers software solutions that centralize order placement, track order status, and streamline fulfillment processes. Integration with third-party delivery platforms ensures seamless order management and enhances customer satisfaction.

  5. Compliance and Regulation: Navigating the complex web of regulations in the food and alcohol industry can be challenging. Daedalus Teks assists businesses in implementing software solutions that ensure compliance with food safety regulations, allergen labeling, and age verification for alcohol sales. By automating compliance processes, we help you mitigate risks and maintain regulatory adherence.

  6. Enhanced Customer Experiences: Exceptional customer experiences are a differentiator in the food and alcohol industry. Daedalus Teks enables you to create personalized experiences through loyalty programs, customer feedback management, and targeted marketing campaigns. By leveraging advanced CRM and customer engagement software, you can build strong relationships, increase customer loyalty, and drive repeat business.

  7. Security and Data Protection: Protecting your business and customer data is of utmost importance. Daedalus Teks enhances the security of your systems through robust cybersecurity measures, encryption protocols, and regular data backups. Our focus on data protection ensures your sensitive information remains secure and your customers' trust is maintained.

  8. Training and Ongoing Support: We believe in empowering your team to make the most of technology. Daedalus Teks provides comprehensive training and ongoing technical support, ensuring your staff is proficient in using the software solutions implemented. Our dedicated support team is always available to address any issues promptly and keep your operations running smoothly.

Partner with Daedalus Teks to unlock the full potential of IT support in the food and alcohol industry. Our specialized services cater to your unique needs, enabling seamless system integration, data-driven insights, optimized inventory management, streamlined order processes, compliance management, enhanced customer experiences, robust security measures, and ongoing training and support. Experience the transformation and competitive advantage that our tailored IT support brings to your food and alcohol business.

CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE


We accept all major credit cards. No hidden fees. No checks accepted.

Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.

Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket

Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM

Basic MSP SLA


20 Hours Monthly Per Location - M-F | 8 Hours Daily

$799.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. 2 Techs assigned.
  • Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM..
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

Standard MSP SLA


40 Hours Monthly Per Location - M-F | 8 Hours Daily

$1399.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned.
  • Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

Mega MSP SLA


Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 5 Hours Website Support

$1699.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
  • 24x7 - Daily, not including Federal Holidays.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA Include's Website Support, Edits and Maintenance.
  • Does not include; Domain Registration, Hosting, SSL or Website Builds.

Ultra MSP SLA


Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 10 Hours Website Support

$1999.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
  • 24x7 - Daily, not including Federal Holidays.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA Include's Website Support, Edits and Maintenance.
  • Does not include; Domain Registration, Hosting, SSL or Website Builds.

All Plans Include


  • Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
  • 24/7 Support with Certain SLA plans selected
  • Assigned Technicians to ensure quickest response
  • Support Onsite, Remotely and via Phone.
  • Custom "Help Me" remote support request software to ensure quickest support response times.
  • *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
  • These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.

About Us

Daedalus teks has a motto "If its connected to a computer, database or server we can fix IT!"

Our team can provide support for a multitude of IT areas including but not limited too; Computer Repair, Help Desk Support, Managed Services, Server Administration, Web Design and so Much More!

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