Get Support Now!
Anywhere, Anytime, Any Moment
Computer, Mac and IT Support Available; Anytime, Anywhere, Any device.
With today's current situation, it's hard to get computer repair help in person. Our staff at Daedalus teks can provide support remotely! To; Anybody, Anywhere, Anytime! That's right! You can get a computer repair technician on call to fix your system remotely without having anyone step foot in your house!
Get all the help and tools you need to get help at home or grow your business TODAY. With our seamless and comprehensive remote software we can provide support at the push of the "Help Me" button. Our professionally trained technicians will be with you every step of the way, while your system is being repaired. This allow clients to relax and continue their normal routine at home or in the office!
We offer remote support assistance to resolve most computer issues. We can connect and remotely control your computer to resolve issues, no face to face contact needed! As long as you have an internet connection we can help! It's a great option for people who can't leave the house, and for things that don't require a system pickup or on-site service.
Curbside drop of at our store is available. We also offer curbside pickup from any business/home during these times.
Emergency Remote Support
24x7 - 365
- Get Remote Support Right Now, or Anytime at Your Command! Open a Support Ticket for "Remote Support" Provide your information including; email, phone number and when you'd like the tech to connect. You'll receive a support ticket and invoice. Once the Invoice is paid, your time will be reserved with an Experienced Technician. Remember, charges are for time taken and is non-refundable with Minimum of 1 Hour Service Charge.
Scheduled Remote Support
M-F | 9:30AM TO 4PM & SAT 11:30AM TO 3PM
- Get Remote Support Right Now, or Anytime at Your Command! Open a Support Ticket for "Remote Support" Provide your information including; email, phone number and when you'd like the tech to connect. You'll receive a support ticket and invoice. Once the Invoice is paid, your time will be reserved with an Experienced Technician. Remember, charges are for time taken and is non-refundable with Minimum of 1 Hour Service Charge.
On Call Remote Support (SLA)
40 Hours Monthly Per Location 24x7 - 365
- Get Remote Support for Your Business, Employees and Staff. Right Now, Tomorrow or Anytime at Their Command! This a Service Level Agreement on a Monthly Retainer with a 6 Month Minimum Agreement.
Minimum 1 hour. Internet Connection Required. All Remote Support Services Invoiced Prior to Connection Covers all issues that remote service can resolve only. Services Charges are Non-Refundable. Does not include onsite support.
All Remote Support Calls Include: Support from Daedalus Teks directly Trained technicians, phone call during support, A Support ticket to document issues and resolution Daedalus teks online account for records.