New Pricing & Policies (Hosting, Domain Registration)

In order to remain a profitable and respectable company Daedalus Teks will be applying changes to our pricing structure.

S.L.A's (Service Level Agreements)

• Our yearly increase across the board for all SLA client's. The assigned Daedalus tek will send you the revised SLA shortly. If you have any questions please contact your assigned technician. So we can ensure each client has a reasonable cost effective fee for SLA's, Daedalus will be applying a per location fee.

New Services Included with SLA's (If these do not occur contact your assigned Daedalus Tek immediately).

1. An assigned Daedalus Technician will check on you or each business location Daily by; e-mail, phone, text or via Teamviewer request.
2. A Daedalus Technician will contact you no later than January 8th to schedule visits each location twice a month, or upon the assigned Business Managers request.
3. A Daedalus Technician will provide a log for employee's/users to log issues or errors for technicians to review onsite upon each visit to address.
4. A Daedalus Technician will provide a log book w/ passwords and credentials for anything IT related to Business Managers to Duplicate and distribute upon themselves to their employees or managers.
5. Daedalus Teks will review and ensure we are the technical contact for any; ISP, Security and 3rd Party Software Companies (Quickbooks, Biotrack, OnRAD and Etc.)

Domains, E-mail Services, Hosting & Websites

• Daedalus Teks will also start charging as any other hosting/web design company would for services. Daedalus Teks for the past 10 Years has not been charging its client's for services normally invoiced by other competing companies such as; Godaddy, Bluehost, Fatcow and etc.
• In short; Daedalus Teks has been paying for Domain registrations, hosting and etc for its clients.
• Domains that have been paid by Daedalus, that are not paid by client once invoiced will be forfeited to Daedalus Teks.
• Several of individuals have not paid their domain registration or hosting in several years, please pay your invoices promptly as you receive them.

Daedalus Teks will start charging for these services listed below:

1. Monthly; Email, File, Server and Website Hosting.

2. Yearly Domain Registration.

3. E-mail Accounts requiring more than 500MB Email Space.

4. Website Services, Maintenance and Backups.

5. E-mail Storage Exceeding 500MB's (Standard space given across all hosts).

6. SSL's (Secure Site Link certificates).

Client's will also be responsible for their own; Maintenance, E-Mail Storage, Website Edits/Maintenance and Updates. These services can be provided for an additional fee under a Website Maintenance Agreement. (More information about Website Maintenance Agreement Below)

WHAT DOES THIS MEAN FOR ME? (THE CLIENT)

All we are asking is that you continue service with us and pay from today on out the monthly hosting fees and yearly registration, as you would with; GoDaddy, Bluehost, Fatcow, Hostgator or any other host. We wouldn't charge the previous amount Daedalus teks has invested into your business.

If anyone would like to move their domains to another host we can provide your domains, websites, files and emails after reimbursing Daedalus Teks the investment we have put into each of your businesses. 

For several dozen of you that's 8 years of us generously taking the cost, of a yearly fee of $224.86 per website over 8 Years. With about 70 client websites we have been doing this for that's a whopping $125,921.60! The yearly domain registration alone for 70 domains over 8 years is about $8,400.00 with each registration renewal at $14.99. THIS DOES NOT INCLUDE THE NEW CHARGES APPLIED BY DOMAIN REGISTRARS AS OF JAN, 2020.


This means that starting Monday, January 4th 2021 any individual on a Daedalus Teks server will have to pay:

1. Pay a Monthly or Yearly Hosting Fee for their website (Standard on all website hosts).
2. Pay a Yearly Domain Registration Fee for their website (Standard on all website hosts/like car registration).
3. Pay for Email Accounts (Per Email Account/Storage Space).
4. Pay for SSL (This ensures your website is secure).

MOVING FORWARD WHAT WILL DAEDALUS PROVIDE:
We want all our clients to grow and prosper. So in order to ensure your continued success we are willing to provide free services listed below if you continue with Daedalus teks:

Daedalus Teks initially provided the following items when creating your websites and is willing to provide them again:

1. Domain Control Panel URL's and Credentials w/ login sheets.
2. Password reset for domain assigned emails w/ login sheets. (Does not include device setup)
3. Analytics credentials (Determine's "Demographics" of website visitors.)

Daedalus Teks will also provide the following free services 30 days after continuing with hosting and domain renewal:

1. 1 Hour Website Edits/Updates. Does not include Core updates; graphic design, logo design or complete website re-design.
2. Meta Data revision and re-vamp for entire site to ensure visibility on Google, Bing, Yahoo and etc.
3. 1 Hour website consultation. (Over phone or email)
4. 30 Min Tutorial on Control Panel.

WILL I LOSE ANYTHING?

For many of our clients, no. We have already done our server health checks and determined that some if not all of our clients are barely using the space we allocated for you initially. Some our larger clients with Businesses that handle hundreds of emails daily will need to upgrade their email storage to begin with, or can integrate our Microsoft Exchange Services which will Exponentially increase their email storage. More information about Microsoft Exchange Services available below.


In the case anyone does not want to continue with our hosting services, does not re-imburse Daedalus Teks for what we have invested over the course of the domain in question than all data will be scrubbed from our servers and no information, web design or backups will be provided.


WHY STAY WITH DAEDALUS TEKS?

To be short and to the point. We are more cost effective and you can count on us locally. Remember unless you have a website maintenance agreement we will not be available 24x7 - 365. Want to know how cost effective we are? See below:

 
BELOW YOU CAN FIND MORE INFORMATION ABOUT FEES AND ETC.

WE STRONGLY ENCOURAGE YOU TO REACH OUT IF YOU HAVE ANY QUESTIONS.

WE ARE JUST TRYING TO OPERATE AS ANY NORMAL HOSTING COMPANY/ IT SUPPORT COMPANY WOULD.

THANK YOU FOR YOUR TIME

-DAEDALUS TEKS STAFF



MORE INFORMATION BELOW