In the fast-paced and ever-evolving cannabis industry, efficient point-of-sale (POS) operations are crucial for success in dispensaries and retail businesses. Treez, the leading software platform designed specifically for the cannabis sector, offers a comprehensive solution to streamline operations and elevate customer experiences. Daedalus Teks, a trusted IT Support Managed Service Provider (MSP), is committed to empowering cannabis businesses by providing specialized POS support for Treez software. Here's how our expertise and services enhance your POS capabilities:

• Seamless Implementation and Integration:
  • Configure Treez software for seamless performance.
  • Establish vital data connections and optimize hardware deployment.
  • Ensure a smooth transition to Treez software.
• Customization and Training:
  • Tailor Treez software to meet your specific needs.
  • Implement necessary customizations for your unique workflows.
  • Provide comprehensive training sessions for staff proficiency.

• Responsive Technical Support:
  • Promptly address POS-related challenges and issues.
  • Resolve software problems and perform necessary updates.
  • Ensure uninterrupted POS operations for your business.
• Data Security and Backup:
  • Implement robust data security measures within the POS environment.
  • Establish user access controls and encryption protocols.
  • Regularly back up sensitive data for business continuity.
• System Monitoring and Maintenance:
  • Proactively monitor POS system performance and health.
  • Apply updates and patches promptly to optimize operations.
  • Minimize downtime and disruptions in your POS environment.
• Scalability and Growth:
  • Scale Treez software's POS capabilities to accommodate business expansion.
  • Integrate seamlessly with other systems and platforms.
  • Support your growth journey without compromising efficiency.

Partnering with Daedalus Teks, an experienced IT Support MSP, ensures that your cannabis business can fully leverage the robust POS capabilities of Treez software. From seamless implementation and customization to responsive technical support, data security, system monitoring, and scalability, we provide the specialized POS support you need. With Daedalus Teks as your trusted partner, your cannabis business will thrive with enhanced POS capabilities, streamlined operations, and exceptional customer experiences.

CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE

We accept all major credit cards. No hidden fees. No checks accepted.

Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.

Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket

Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,

The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.

With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).

Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.

All Plans Include

• Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
• 24/7 Support with Certain SLA plans selected
• Assigned Technicians to ensure quickest response
• Support Onsite, Remotely and via Phone.
• Custom "Help Me" remote support request software to ensure quickest support response times.
• *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
• These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.