As cannabis delivery and online ordering become increasingly popular, more businesses are turning to platforms like Dutchie to streamline their operations and provide a seamless customer experience. However, managing and maintaining Dutchie can be a challenge, particularly for businesses with limited IT resources. That's where Daedalus Teks comes in.

As a leading MSP and IT services provider for the cannabis industry, we offer a range of solutions to help businesses optimize their Dutchie usage and ensure compliance with all regulatory requirements. Here are some of the services that we offer for Dutchie:

• Implementation and Integration:
  • Our expert technicians can help you seamlessly integrate Dutchie into your existing business operations, ensuring that your customers have a smooth and user-friendly experience. We can also provide customized training to ensure that your team is fully equipped to use the platform effectively.
• System Monitoring and Support:
  • With our 24/7 system monitoring and support, we can quickly identify and resolve any issues that may arise with your Dutchie platform. This ensures that your business remains in compliance at all times, minimizing the risk of costly penalties and legal consequences.
• Customized Branding:
  • Stand out from the competition with customized branding solutions for your Dutchie platform. Our team can work with you to create a unique and memorable brand identity that reflects your business values and appeals to your target audience.
• Data Management and Reporting:
  • Dutchie provides a wealth of data that can be used to optimize your business operations, but interpreting and utilizing that data can be a challenge. Our data management and reporting solutions can help you gain insights into your business performance, identify areas for improvement, and make informed decisions about your operations.

At Daedalus Teks, we understand the unique challenges that cannabis businesses face, particularly when it comes to compliance and data management. That's why we offer comprehensive solutions to help you optimize your Dutchie usage and ensure that your business runs smoothly and efficiently.

Contact us today to learn more about how we can help your cannabis business thrive with our Dutchie services.

CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE

We accept all major credit cards. No hidden fees. No checks accepted.

Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.

Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket

The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.

Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, free Employee Badges, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.

All Plans Include

• Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
• 24/7 Support with Certain SLA plans selected
• Assigned Technicians to ensure quickest response
• Support Onsite, Remotely and via Phone.
• Custom "Help Me" remote support request software to ensure quickest support response times.
• *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
• These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.