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Leafly Software Support

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In the rapidly growing cannabis industry, having reliable resources and tools is essential. Leafly, the leading online platform dedicated to cannabis, provides a wealth of information on strains, effects, and medicinal uses. However, integrating Leafly into your organization's IT infrastructure requires expertise and careful planning. That's where Daedalus Teks, your trusted local IT Support MSP, comes in. Our team is here to help you unlock the full potential of Leafly and make the most of this invaluable resource.

Seamless System Integration: The first step in leveraging Leafly effectively is integrating it into your existing systems and applications. Daedalus Teks' experienced IT professionals will configure Leafly, ensuring compatibility with your hardware and networks. By synchronizing data between Leafly and your other platforms, we eliminate duplication of effort, streamline operations, and enhance your overall efficiency.

Tailored Customization and Configuration: At Daedalus Teks, we understand that every organization has unique needs. We believe in tailoring Leafly to align perfectly with your specific requirements. Our expert team will work closely with you to identify your needs and customize Leafly accordingly. From optimizing settings to creating user roles and permissions, we ensure that Leafly seamlessly integrates with your workflows. With our tailored customization and configuration services, Leafly becomes an invaluable tool that enhances your daily operations.

Empowering Training and User Adoption: While Leafly offers a wealth of information, empowering your team with the knowledge and skills to utilize it effectively is crucial. Daedalus Teks is committed to your success, and that includes empowering your employees. Our dedicated IT support professionals will conduct comprehensive training sessions or provide detailed documentation on Leafly's features and functionalities. By familiarizing your team with advanced search options, strain information, and community aspects, we foster user adoption and ensure that Leafly becomes an indispensable part of your organization's cannabis-related endeavors.

Actionable Analytics and Reporting: To measure the impact of Leafly and stay ahead of trends, actionable analytics and reporting are essential. Daedalus Teks is here to help you harness the power of Leafly's analytics capabilities. We will assist you in setting up and configuring analytics tools provided by Leafly. By collecting and analyzing data on usage patterns, strain popularity, and other relevant metrics, you gain valuable insights. Our IT support professionals will help you generate meaningful reports that provide the information needed for informed decision-making regarding your cannabis-related activities.

Proactive Support and Maintenance: Even after the integration is complete, Daedalus Teks remains your trusted partner. Our commitment to your success goes beyond implementation. We provide ongoing support and maintenance to ensure Leafly operates optimally and meets your evolving needs. Our dedicated IT support team is just a call away, ready to address any issues or questions that may arise during your organization's use of Leafly. We handle regular maintenance tasks such as software updates, performance monitoring, and security enhancements, so you can focus on what matters most—your business.

When it comes to maximizing the benefits of Leafly, Daedalus Teks is the partner you can rely on. Our comprehensive technology solutions, expertise in system integration, training, support, and maintenance make us the ideal choice for businesses seeking to optimize their use of Leafly and other technologies. Contact us today to unlock the full potential of Leafly and ensure your organization stays ahead in the ever-evolving cannabis industry.

CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE


We accept all major credit cards. No hidden fees. No checks accepted.

Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.

Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket

Managed Provider Services

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Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,

Business/Dispensary Support

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The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.

Documented Solutions

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With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).

Let us Handle IT, Grow Your Business

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Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.

Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM

Basic MSP SLA


20 Hours Monthly Per Location - M-F | 8 Hours Daily

$799.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. 2 Techs assigned.
  • Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM..
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

Standard MSP SLA


40 Hours Monthly Per Location - M-F | 8 Hours Daily

$1399.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned.
  • Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

Mega MSP SLA


Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 5 Hours Website Support

$1699.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
  • 24x7 - Daily, not including Federal Holidays.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA Include's Website Support, Edits and Maintenance.
  • Does not include; Domain Registration, Hosting, SSL or Website Builds.

Ultra MSP SLA


Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 10 Hours Website Support

$1999.99Monthly
  • General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
  • 24x7 - Daily, not including Federal Holidays.
  • The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
  • This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
  • (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
  • This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
  • All requests will require a support ticket to be created by the end user. Once created our techs will reach out
  • This SLA Include's Website Support, Edits and Maintenance.
  • Does not include; Domain Registration, Hosting, SSL or Website Builds.

All Plans Include


  • Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
  • 24/7 Support with Certain SLA plans selected
  • Assigned Technicians to ensure quickest response
  • Support Onsite, Remotely and via Phone.
  • Custom "Help Me" remote support request software to ensure quickest support response times.
  • *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
  • These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.

90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.

About Us

Daedalus teks has a motto "If its connected to a computer, database or server we can fix IT!"

Our team can provide support for a multitude of IT areas including but not limited too; Computer Repair, Help Desk Support, Managed Services, Server Administration, Web Design and so Much More!

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