Greenbits Support
As a cannabis business owner in Albuquerque, you know how important it is to have reliable point-of-sale (POS) and inventory management software. With New Mexico's cannabis industry rapidly growing, staying competitive requires staying up-to-date with the latest technology. That's where Greenbits comes in. Greenbits is a leading provider of POS and inventory management software for the legal cannabis industry, offering businesses a streamlined solution that helps them manage their operations and stay compliant with state regulations.
At Daedalus Teks, we provide Greenbits IT support services that help businesses get the most out of their software and streamline their operations. Here are some of the key benefits of partnering with Daedalus Teks for Greenbits IT support:
If you're interested in learning more about how Daedalus Teks can help your cannabis business with Greenbits IT support services, contact us today to schedule a consultation. We'll work with you to develop a customized IT support plan that meets your unique needs and helps you achieve your goals.
At Daedalus Teks, we provide Greenbits IT support services that help businesses get the most out of their software and streamline their operations. Here are some of the key benefits of partnering with Daedalus Teks for Greenbits IT support:
- Customized IT solutions:
- At Daedalus Teks, we understand that every cannabis business has unique needs. That's why we work with our clients to develop customized IT support solutions that meet their specific needs and help them achieve their goals.
- Expertise in Greenbits software:
- Our team of experts is trained and experienced in working with Greenbits software. We can help businesses set up and configure their software, troubleshoot any issues that arise, and provide ongoing support to ensure that businesses are getting the most out of their investment.
- Enhanced security:
- Cybersecurity is a critical concern for any business, but it's especially important for cannabis businesses that handle sensitive customer information. At Daedalus Teks, we take cybersecurity seriously and offer a range of IT security solutions that help keep your business and your customers safe.
- Responsive support:
- When you partner with Daedalus Teks for Greenbits IT support, you can count on fast, responsive support whenever you need it. We understand that downtime can be costly for businesses, so we work quickly to resolve any issues and get your operations back up and running as soon as possible.
If you're interested in learning more about how Daedalus Teks can help your cannabis business with Greenbits IT support services, contact us today to schedule a consultation. We'll work with you to develop a customized IT support plan that meets your unique needs and helps you achieve your goals.
Dispensary Support
The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.
Let us Handle IT, Grow Your Business
Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, free Employee Badges, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.
CUSTOM MANAGED SERVICE PROVIDER PLANS AVAILABLE
We accept all major credit cards. No hidden fees. No checks accepted.
Daedalus teks can provide support for all aspects of I.T. Support and Website Support dependant on the SLA selected. List-ed below are the types of SLA’s
Either way, get an entire I.T. Support Staff for less than the cost of an I.T. Employees in house on payroll.
There’s no problem to challenging for our techs.
Our Techs are available 24x7 - 365. All requests will require a support ticket to be created by the end user. Once created our techs will reach out via response in support ticket
Managed Provider Services
Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365,
Business/Dispensary Support
The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't.
Documented Solutions
With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;).
Let us Handle IT, Grow Your Business
Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money.
Small Business Monthly Plans - Monday thru Friday 9AM TO 5PM
Basic MSP SLA
20 Hours Monthly Per Location - M-F | 8 Hours Daily
$799.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. 2 Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM..
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Standard MSP SLA
40 Hours Monthly Per Location - M-F | 8 Hours Daily
$1399.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned.
- Monday thru Friday with option of 8AM-4PM OR 9AM - 5PM.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA does not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
Mega MSP SLA
Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 5 Hours Website Support
$1699.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
Ultra MSP SLA
Unlimited Hours Monthly Per Location - 24x7 - 365 - w/ 10 Hours Website Support
$1999.99Monthly
- General SLA for Small Businesses. Includes System SLA and No Website Support. All Techs assigned & Website Team.
- 24x7 - Daily, not including Federal Holidays.
- The Basic SLA will cover general; Computer, Laptop and Mac Repair & Support.
- This SLA will cover all IT Related Services for PC and Mac systems including but not limited to; Basic Data Recovery, Hardware Installs, On call, Operating system repairs, Maintenance, Remote Support, Virus Removals & More services during weekdays.
- (Includes 1 - 3rd party app. Biotrack, Quickbooks, Drake, Etc.)
- This SLA does not include Hardware Component costs and Web-site designs and Services. Technicians will also show up in person onsite once monthly.
- All requests will require a support ticket to be created by the end user. Once created our techs will reach out
- This SLA Include's Website Support, Edits and Maintenance.
- Does not include; Domain Registration, Hosting, SSL or Website Builds.
All Plans Include
- Support ticket system for; Documentation, Requests and Employees. (Accessible while SLA is active only)
- 24/7 Support with Certain SLA plans selected
- Assigned Technicians to ensure quickest response
- Support Onsite, Remotely and via Phone.
- Custom "Help Me" remote support request software to ensure quickest support response times.
- *90 Day Notice Required 90 day Cancellation Policy Ensures Daedalus Staff can turn over credentials, information, access etc to new IT Company/Employee.
- These SLA's do not include Hardware Component costs and Web-site designs and Services. DOES NOT INCLUDE WEBSITE DESIGN SERVICES OR BACKUPS.
90 day notice required to cancel SLA. Unpaid SLA invoices subject to 5% late fees weekly and hourly rates after 72 hours overdue. Client agrees to pay legal fees, if litigation is required. Daedalus teks reserves rights to place liens on property to settle invoices, legal fees and related expenses. Payment for all support cost at the agreed interval. (Retainer Monthly) Payments made late will be subject to late fees, services provided while SLA is over due will incur normal hourly rates. Assigning a client representative responsible for; collaboration with assigned technicians, reporting issues and handle OP’s manual containing required credentials. Reasonable availability of customer representative(s) when resolving a service-related incident or request.
Web Design
We're a team of expert web designers who specialize in creating stunning websites that meet the needs of our clients. We've been in the industry for years, and we have a track record of delivering top-notch web design solutions to businesses of all sizes. We're here to help you build your online presence, so let's get started!
Digital Marketing
At Daedalus Teks, we understand the ever-evolving landscape of digital marketing and advertising. In a world where online presence is paramount, we specialize in crafting strategic solutions that catapult businesses to new heights of success. With our expertise, cutting-edge strategies, and unwavering commitment to excellence, we are here to be your trusted partner in achieving your digital marketing goals.