C-charge computer glitch risked security of drivers’ bank details
A computer problem at the congestion charge payments centre has led to fears that drivers’ security details could have been compromised, it was claimed today.
Motorists were told to give Transport for London contractor IBM their credit or debit card number and three-digit security code when its online payments system crashed for 24 hours.
Lee Bearton, a motorist whose wife Marianne was unable to pay, told the Standard he refused to give his security code after his bank, Barclays, told him not to do so if he thought details might be held in an “unsafe” manner. He said: “Barclays said no company should ask you to do this and it was clearly not a secure method of keeping details. Our bank was telling us not to give out the information, and TfL were telling us we could not pay if we didn’t give the information.