by Bob Burls @ Naked Security from Sophos

Do you know how to report a computer crime? Or even who you would report it
to?

So far, we've looked at unauthorised email account access and malware in our series of articles on how to report a computer crime. In this article, we'll look at an SQL injection attack.

We'll look at what offences are committed in different countries when a crime like this happens, how you should report the crime, and what evidence you can preserve.

Take this scenario:

A company has a web server and associated database configured to serve dynamic content. The company has set up its website insecurely, leaving it vulnerable to input validation attacks.

A cybercriminal has been hired by a competitor of the company to "take the company offline”. The cybercriminal has identified that the company website is susceptible to SQL injection, so performs a series of SQL injection attacks.

This results in the deletion of a number of tables from the database, rendering the company website inoperable.

How to Create a Support Ticket 

Step 1: Visit www.daedalusteks.com and click on the account sign up page. If you already have an account skip to step 4.




Step 2: Click On The Sign Up Button

Step 3 : Fill Out Required Information and Check The Provided Email For Password. Click the activation link, it will prompt you to change passwords. Then login.

Step 4 : After Being Logged In, Proceed To Support Links Tab. In the Support Dashboard Section There Is An Option To Open A New Support Ticket. Click It.




Step 5 : Click On the Corresponding Department SLA Department When Opening A Ticket Unless Instructed Otherwise.IE. If there is a BiotrackTHC Inventory adjustment being processed, oepn a ticket for that department and document everything accordingly for the assigned compliance officer to review. If there is a computer issue, click the SLA department, provide the information requested and a technician will connect remotely or arrive on-site shortly.



Step 6 : Fill Out Necessary Information. If A Remote Connection Is Needed To Fix Issue Please Include TeamViewer ID & PW In Section Provided. There Is Also Different Levels Of Issues. There Is Also Different Categories For Onsite, Remote, ETC. Then click "Create Ticket". A ticket will be submitted and a tech will reach out.